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Hands testing and inspecting internal components of a school-issued computer during device repair and maintenance.

3 min read

Benchmarking Turnaround Time: What Schools Should Expect from a Repair Partner

When you ship a crate of broken Chromebooks to your repair partner, does it feel like you are sending them into a black hole?

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Student working on a laptop in a classroom or computer lab, seated at a desk with other students using devices in the background.

3 min read

How Preventative Maintenance For School Devices Saves Your District Thousands

School districts across the country are facing a common paradox: technology budgets are tightening, yet the reliance on 1:1 device models is...

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A close-up view of a used laptop keyboard and worn trackpad, illustrating signs of wear that may require school device repair.

3 min read

5 Signs a School Device Needs Repair Before It Breaks Completely

For IT Directors and school administrators, the cost of reactive device repairs usually outweighs the logistics of proactive maintenance. When a...

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K-12 student using a school-issued iPad on a protective stand, illustrating daily device usage in a classroom environment.

4 min read

Top 4 Common iPad Failures in K-12 Classrooms & How to Fix Them

If you are an IT Director in a K-12 district, your "Monday Morning Pile" is a familiar sight. It’s the stack of devices returned by students over the...

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4 min read

The Most Overlooked Chromebook Repairs That Can Save a Device from Being Replaced

Chromebooks are designed to be durable, affordable, and easy to manage at scale but many school districts still replace devices that could have been...

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Swollen lithium-ion battery inside an iPad causing the screen to lift and separate from the device frame

3 min read

Why Battery Swelling Happens and How to Prevent It in Your iPad Fleet

Battery swelling is one of the most common, and disruptive, issues school districts face with iPad fleets.

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Broken laptop screen with visible cracks and display damage, illustrating a school device that may need repair or replacement.

5 min read

How to Tell When a School Device Is No Longer Worth Repairing

For school district IT teams, deciding whether to repair or replace a device is rarely straightforward.

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School district IT staff monitoring device repair tracking and diagnostics on computer screens in a technology support office.

3 min read

What Makes a Good Repair Partner for School Districts? Key Questions IT Leaders Should Ask

For school districts running 1:1 device programs, device repair is not a side task, it’s mission critical. When Chromebooks or iPads are out of...

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echnician safely removing sticker residue from a school-issued laptop keyboard using a soft cloth during device refurbishment.

3 min read

How to Safely Remove Stickers, Tape, and Student Labels from Devices

Stickers, tape, and student labels are unavoidable in K-12 device programs. Chromebooks, iPads, and tablets cycle through hundreds or thousands of...

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2 min read

How to Diagnose a Device That Won’t Turn On

Having problems figuring out what is wrong with your devices that won’t turn on? Follow this guide to see what our technicians do in-house to figure...

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