4 min read
When device repair costs climb faster than the technology budget, something has to give, and it is usually the IT team's capacity to plan strategically. Most of the spending behind that pressure is preventable.
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3 min read
Motherboard failures are the repair category most IT directors dread. Unlike a cracked screen or a failed keyboard, a motherboard problem can look...
4 min read
Device distribution day in a K-12 district is rarely the clean operation it looks like on a rollout checklist. When staging is handled in-house, a...
4 min read
A Chromebook that looks fine on the outside may be costing your district more than you think. Once a device crosses its Auto Update Expiration (AUE)...
3 min read
Device selection in K-12 is one of the decisions that ripples through every other part of the IT operation. Get it right and the fleet runs...
3 min read
Most device damage fee policies in K-12 districts are written reactively, usually after an influx of broken screens or uptick in parent complaints....
3 min read
Buying devices is the part of a 1:1 program that gets approved at board meetings. Keeping them functional is the part that drains budgets, overloads...
3 min read
Managing a district device fleet means budgeting for the inevitable. Screens crack, charging ports get forced at the wrong angle, hinges wear out...
5 min read
Pandemic-era ESSER funds helped districts make massive investments in 1:1 devices. Those funds are gone but the repair bills are not. More than half...
3 min read
Protection plans for K-12 student devices look similar on the surface. Two plans can both advertise "full accidental damage coverage" and produce...